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  • To instil hope
  • always strive to High-quality health care
  • Committed to improving the quality of healthcare
  • To instil hope
  • always strive to High-quality health care
  • Committed to improving the quality of healthcare
  • always strive to High-quality health care
  • Committed to improving the quality of healthcare
  • To instil hope
  • Our services are good because we care about the quality
  • Committed to improving the quality of healthcare
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Al Moosa Specialist Hospital that Family and Friend’s support are important to patient’s healing and value the Patient-Directed Visiting Hours as a tool to help achieve it.


VISITING GUIDELINES:

· As a courtesy to the other patient and respect for their privacy and well-being in a semi-private or shared room, the hospital will limit the number of  visitors to a maximum of 2 persons. The nurse has the authority to assess and make recommendations on the number of visitors in the interest of patient’s recovery.

· In the event that a visitor(s) or a member of the family become(s) disruptive or abusive to the patient, visitors or staff, or are engaging in unsafe conduct, the unit staff may request that the visitor(s) leave the premises and/or Security may escort them from the facility.

· Visitors are encouraged to strictly adhere to infection control practices of the hospital. Hand hygiene and hand washing techniques will be taught by the nurse in-charge to the family members.

· Infection Prevention Precautions:  In order to make the environment safe and pleasant for all patients, the following safety measures are in place.

· Family members who have symptoms of a cold or infectious disease or who have recently been exposed to a communicable disease may be asked to postpone visiting in the hospital until symptoms subside.

· Visiting children should be free of signs and symptoms of illness.


· Visitation of patients on isolation precautions and those who are immunocompromised: Isolation signs shall be posted requesting visitors to speak to the nurse for instructions.  Nursing staff will provide instructions on how to use the protective equipment.  Accordingly, visitors will be expected to wash their hands prior to and after visiting with patients.

· Visitors may be restricted during times of high levels of communicable community illness or outbreaks

· For birthing companions : The Mother and husband of the patient shall be  allowed to attend the delivery.


ICU:

· One immediate family member maybe present at the patient’s bedside at all times. However, all patients under isolation are exceptions to the companion rule.

· Every patient who is newly transferred to the ICU is on Isolation precautions for a period of 48 hours and shall not be eligible for companions during this time.

· In case of codes or other   justified clinical restrictions as defined above, one dedicated staff will explain and comfort the family member of the ongoing code/procedure).


o The other family members may visit during the following hours:

§ 1300-1400 Hours and 2030-2200 Hours Daily.

o Children below 12 years of age shall not be allowed.

o Not more than 2 visitors at a time.


PICU:

· Parents can visit anytime provided that they are asymptomatic.

· However, in case of codes or other justified clinical restrictions   as defined above, one dedicated staff will explain and comfort the family member of the ongoing code/procedure

· The other family members may visit during the following hours:

 

§ 1300-1400 Hours and 2030-2200 Hours Daily.

· Not more than 2 visitors at a time

· Children below 12 years of age shall not be allowed. However, direct siblings of the patient (who may be below 12 years of age) may request for special visitation rights. This information should be relayed to the charge nurse who will perform a quick triage for the Sibling to determine his eligibility. Following this , he /she shall be instructed to follow the appropriate infection control precautions, be required to demonstrate back his understanding of the information given following which they can  perform a supervised visit.


NICU:

· Parents can visit anytime provided that they are asymptomatic.

· However, in case of codes or other justified clinical restrictions as defined above, one dedicated staff will explain and comfort the family member of the ongoing code/procedure

· No other family members are allowed.

 

Other inpatient Units :

Al Moosa Specialist Hospital recognizes and respects the visitation rights of the family and friends of the patient.

· The patients’ family is free to visit the patient at all times. However, the hospital will observe “Quiet Time” (please see below) between the time of 2300 Hours to 0500 Hours. Visitors will be limited to those defined by the patient as essential during the Quiet Time


· To maintain a restful, healing environment we ask that all family, friends and visitors leave the hospital by 10:00 p.m.

· The Hospital may impose Justified Clinical Restrictions on a patient’s visitation rights.

· Any visitors under the age of 12 anywhere in the hospital including a patient’s room or unit must be supervised.

· The Hospital shall not restrict, limit or otherwise deny visitation privileges on the basis of race, color, national origin, religion, sex, gender identity or disability.

· When restricting visitation rights, the Hospital shall explain to the patient, the reasons for the restrictions or limitations on the patient’s visitation rights and how the hospital’s visitation policies are aimed at protecting the health and safety of all patients.

 

Hospital Quiet time

· The hospital will observe “Quiet Time” between the time of 2300 Hours to 0500 Hours during which noise and activities will be minimized to the extent possible.

· Unit staff shall dim the lights and minimize noise and patient interruptions. During this time, patients and visitors are encouraged to minimize the activities and the noise as possible.

· Visitors shall be asked to partner with us in helping us control noise by:

o Speaking softly

o Placing their cell phone setting on vibrate.

o Limiting the movement in the hall